All Systems Operational

Updated a few seconds ago

HTTP(S) Delivery

Normal Performance

Origin Storage

Normal Performance

Logging Services

Normal Performance

Control

Normal Performance

Purge

Normal Performance

Delivery

Normal Performance

Console

Normal Performance

Edge Functions

Normal Performance

Applications Purge

Normal Performance

Cloud Functions

Normal Performance

Security

Normal Performance

Real-Time Log Delivery

Normal Performance

Uplynk Streaming Service

Normal Performance

LVP

Normal Performance

MMD Live/On-Demand

Normal Performance

DCP Live/VOD

Normal Performance

HTTP Large

Normal Performance

Layer0

Normal Performance

Moovweb Adapt / RDN

Normal Performance

MCC

Normal Performance

HTTP Small

Normal Performance

Application Delivery Network

Normal Performance

Route DNS

Normal Performance

Legacy Purge

Normal Performance

Enterprise Storage

Normal Performance

Support Ticketing System

Normal Performance

Support Phone Line

Normal Performance

Co-Location Services

Normal Performance

Open Edge

Normal Performance

Scheduled Maintenance

Scheduled Maintenance on the Uplynk CloudSlicerLive (CSL) Service - US-East-2 & US-West-2Planned Maintenance

Schedule

October 31, 2024 08:00 - 09:00 UTC

Components

Uplynk Streaming Service

Locations

Global

Description

Edgio is performing scheduled maintenance on the Uplynk CloudSlicerLive (CSL) service to introduce new features and stability improvements. Customer Impact Assessment: End-users may experience brief interruptions to service as changes are applied. The change requires a deploy of CSL ingest nodes, which may cause a brief (~1 minute or less) disruption to customer feeds. Likelihood Of Impact: Medium Ticket#: CHG0128151

History (Last 2 days)

Issue with Edgio Sailfish Logging ServicesPossible Service Degradation

Incident Status

Possible Service Degradation


Components

Real-Time Log Delivery


Locations

Global



October 30, 2024 19:50 UTC
[Investigating] We are investigating an issue that is impacting a subset of clients using the Edgio Sailfish Logging Service. Edgio Engineers are actively troubleshooting a problem where logging information may be missing. Further updates will be provided as soon as it becomes available.

October 30, 2024 20:38 UTC
[Identified] Edgio is addressing an issue that is impacting a subset of clients using the Edgio Sailfish Logging Service. Edgio Engineers have identified that the issue is isolated to clients using Google Cloud Storage as a delivery method. Further updates will be provided as soon as it becomes available.

October 30, 2024 22:08 UTC
[Resolved] Edgio has resolved the issue affecting a subset of clients using the Edgio Sailfish Logging Service. Clients utilizing Google Cloud Storage as their delivery method will be contacted directly with next steps. No further updates will be provided on this issue.
Scheduled Maintenance on the Uplynk CloudSlicerLive (CSL) Service - US-East-1Planned Maintenance

Description

Edgio is performing scheduled maintenance on the Uplynk CloudSlicerLive (CSL) service to introduce new features and stability improvements. Customer Impact Assessment: End-users may experience brief interruptions to service as changes are applied. The change requires a deploy of CSL ingest nodes, which may cause a brief (~1 minute or less) disruption to customer feeds. Likelihood Of Impact: Medium Ticket#: CHG0128151


Components

Uplynk Streaming Service


Locations

Global


Schedule

October 30, 2024 08:00 - October 30, 2024 09:00 UTC


October 30, 2024 08:00 UTC
[Update] Scheduled Maintenance on the CloudSlicerLive (CSL) service is starting. Further updates will be provided once the maintenance has been completed. Ticket#: CHG0128151

October 30, 2024 09:00 UTC
[Update] Scheduled Maintenance on the CloudSlicerLive (CSL) service is complete. All services are exhibiting normal behavior. Ticket#: CHG0128151
Scheduled Maintenance on the Uplynk Manifest ServicePlanned Maintenance

Description

Edgio is performing scheduled maintenance on the Uplynk Manifest service to introduce new features and stability improvements. We are making a change to the player-facing Asset Info API endpoint. The logic used to determine the value of `is_ad` in that endpoint's response is being updated. There were cases where the previous logic would resolve `is_ad` inaccurately; this is being corrected. Customer Impact Assessment: There is no expected impact during this maintenance as all changes are designed to be seamless, however end-users may experience brief interruptions to service as changes are applied. Likelihood Of Impact: Very Low Ticket#: CHG0128123


Components

Uplynk Streaming Service


Locations

Global


Schedule

October 29, 2024 15:00 - October 29, 2024 17:00 UTC


October 29, 2024 15:00 UTC
[Update] Scheduled Maintenance on the Uplynk Manifest service is starting. Further updates will be provided once the maintenance has been completed. Ticket#: CHG0128123

October 29, 2024 17:41 UTC
[Update] Scheduled Maintenance on the Uplynk Manifest service is complete. All services are exhibiting normal behavior. Ticket#: CHG0128123