Active Incident

Updated a few seconds ago

Locations

Site Issue - EBL - Baghdad, IraqNormal Performance

Incident Status

Normal Performance

Components

HTTP Delivery

Locations

Baghdad, Iraq


September 7, 2023 21:56 UTC
[Investigating] We are investigating an issue that might be impacting our EBL, Baghdad, Iraq point of presence. Edgio Engineers are actively investigating customer impact, affected services, and remediation steps. Next expected update: 60 minutes or as new information becomes available.

September 10, 2023 16:30 UTC
[Monitoring] We are investigating an issue that might be impacting our EBL, Baghdad, Iraq point of presence. Edgio Engineers are actively investigating customer impact, affected services, and remediation steps. Next expected update: 60 minutes or as new information becomes available.

September 10, 2023 16:44 UTC
[Monitoring] Edgio Engineers have mitigated the issue impacting our EBL, Baghdad, Iraq point of presence. Our internal testing and monitoring tools are indicating that the site issue has recovered. Users should begin to experience normal performance.
Possible service degradation in Edgio EdgePrism Service - SAAR (Brussels, Belgium )Normal Performance

Incident Status

Normal Performance

Components

HTTP Delivery

Locations

Brussels, Belgium


August 21, 2023 10:51 UTC
[Investigating] We are investigating an issue that might be impacting the Edgio EdgePrism Network Service. Edgio Engineers are actively investigating customer impact, affected services, and remediation steps. Next expected update: 20-30 minutes or as new information becomes available.

August 21, 2023 10:56 UTC
[Monitoring] We have mitigated the issue that might be impacting the Edgio EdgePrism Network Service.

HTTP Delivery

Possible Service Degradation

Purge

Normal Performance

Logging Services

Normal Performance

Control

Normal Performance

APIs

Normal Performance

Origin Storage

Normal Performance

Application Delivery Network

Normal Performance

DNS

Normal Performance

Staging

Normal Performance

MCC

Normal Performance

Enterprise Storage

Normal Performance

Uplynk Streaming Service

Normal Performance

LVP

Normal Performance

MMD Live/On-Demand

Normal Performance

DCP Live/VOD

Normal Performance

Support Ticketing System

Normal Performance

Service Phones

Normal Performance

Web Application Firewall

Normal Performance

Console

Normal Performance

Sites

Normal Performance

Security

Normal Performance

Serverless

Normal Performance

Performance

Normal Performance

Layer0

Normal Performance

Moovweb Adapt / RDN

Normal Performance

History (Last 2 days)

Investigating possible service degradation in APAC regionPossible Service Degradation

Incident Status

Possible Service Degradation


Components

HTTP Delivery


Locations

Bangalore, India, Bangkok, Thailand, East Java, Indonesia, Fukuoka, Japan, Hong Kong, China, Jakarta, Indonesia, Kaohsiung, Taiwan, Kuala Lumpur, Malaysia, Manila, Philippines, Nonthaburi , Thailand, Okayama, Japan, Osaka, Japan, Pathum Thani , Thailand, Phnom Penh, Cambodia



September 22, 2023 18:02 UTC
[Investigating] We are investigating a possible issue that might be impacting the Edgio Sailfish Network Service across several Asia pops. Edgio Engineers are actively investigating customer impact, affected services, and remediation steps. Next expected update: 60 minutes or as new information becomes available.

September 22, 2023 19:53 UTC
[Identified] Edgio engineers have identified Sailfish Network Service affecting several Asia pops. Customers should see improved performance in ( BKK, DMK, CGK, PNH, CRK). Customer will still experience latency and slow asset delivery in SGC (Singaphore)

September 22, 2023 20:35 UTC
[Monitoring] Edgio engineers have mitigated Sailfish Network Service affecting several Asia pops. Customers should see improved performance in ( BKK, DMK, CGK, PNH, CRK).

September 23, 2023 04:56 UTC
[Resolved] Edgio engineers have resolved the Sailfish Network Service affecting several Asia pops. Customers should see normal performance in ( BKK, DMK, CGK, PNH, CRK).
Possible service degradation affecting HTTP Delivery in the Miami, FL (FLL) RegionPossible Service Degradation

Incident Status

Possible Service Degradation


Components

HTTP Delivery


Locations

Miami, Fl, USA



September 21, 2023 08:37 UTC
[Identified] Edgio Engineers are performing emergency maintenance within our Miami, FL (FLL) point of presence. There is a possible increase in latency or connectivity disruption during this emergency maintenance .

September 21, 2023 12:57 UTC
[Resolved] Edgio Engineers have completed emergency maintenance within our Miami, FL (FLL) point of presence. Response times should be normal.