Active Incident

Updated a few seconds ago

Locations

Possible Service Degradation affecting with the IP-Geo data retrieval.Possible Service Degradation

Incident Status

Possible Service Degradation

Components

HTTP Delivery

Locations

Global


December 5, 2022 9:35PM UTC
[Investigating] Edgio Engineers are currently investigating an issue with the IP-Geo data retrieval. Retrieving IP-Geo data may be unavailable.

HTTP Delivery

Possible Service Degradation

Purge

Normal Performance

Logging Services

Normal Performance

Control

Normal Performance

APIs

Normal Performance

Origin Storage

Normal Performance

Application Delivery Network

Normal Performance

DNS

Normal Performance

Staging

Normal Performance

MCC

Normal Performance

Enterprise Storage

Normal Performance

Streaming Service

Normal Performance

LVP

Normal Performance

MMD Live/On-Demand

Normal Performance

DCP Live/VOD

Normal Performance

Support Ticketing System

Normal Performance

Service Phones

Normal Performance

Web Application Firewall

Normal Performance

History (Last 2 days)

Possible Service Degradation affecting Obarrio, Panama (SABH)Possible Service Degradation

Incident Status

Possible Service Degradation


Components

HTTP Delivery


Locations

Obarrio, Panama



December 7, 2022 2:18AM UTC
[Investigating] Edgio Engineers are investigating an issue with our Obarrio, Panama (SABH) point of presence. There is a possible increase in request response time as traffic is routed around the affected region.

December 9, 2022 1:42PM UTC
[Resolved] Edgecast Engineers have resolved the service disruption in the Obarrio, Panama (SABH) point of presence. Response times and performance have returned to their expected values.
Possible Service Degradation affecting ADN platform GloballyPossible Service Degradation

Incident Status

Possible Service Degradation


Components

Application Delivery Network


Locations

Global



December 8, 2022 6:39PM UTC
[Investigating] Edgio Engineers have detected a possible service degradation globally on the ADN platform. Customers may experience slow or degraded performance.

December 8, 2022 7:11PM UTC
[Monitoring] Edgio Engineers have mitigated the possible service degradation seen globally on the ADN platform. Customers should experience improved performance.

December 9, 2022 3:16AM UTC
[Resolved] Edgio Engineers have resolved the service degradation Globally over the ADN platform. Response times and performance globally have returned to their expected values.
Possible service degradation in the Tokyo, Japan (TKA) region affecting HTTP Large platformMitigated Impact

Incident Status

Mitigated Impact


Components

HTTP Delivery


Locations

Tokyo, Japan



December 6, 2022 1:05PM UTC
[Identified] Edgio Engineers have mitigated the possible service degradation in Tokyo, Japan (TKA) point of presence affecting HTTP Large platform. Traffic has been shifted to surrounding POPs. Customers should experience improved performance.

December 7, 2022 10:13PM UTC
[Resolved] Edgio Engineers have resolved the service degradation in Tokyo, Japan (TKA) point of presence affecting HTTP Large platform. Traffic has been restored to the POP. Customers should experience normal performance.